Title
Consider a resolution authorizing the Mayor to execute an End User License Agreement and a Network Infrastructure Maintenance Agreement with Master Meter for the City's automatic meter reading system.
Body
Several years ago at the beginning discussions about the City’s water metering program, the City made the decision to select Master Meter as the vendor for our transition into a fully Automated Metering Infrastructure (AMI) system. This includes all of the water meters, the infrastructure necessary for transferring the meter data from the meter to a server, and then ultimately transferring the data to a software program where the data can be retrieved and analyzed. Following installation of the infrastructure, Master Meter honored the one-year warranty for all of their infrastructure equipment (base stations and repeaters).
The warranty period has ended and now the City would like to enter into a Maintenance Program Agreement with Master Meter. This agreement will guarantee the integrity of the City’s investment in exchange for an annual fee that covers both parts and labor over the full life-cycle of the Allegro Fixed Network system. This program reduces the total cost of ownership of fixed network AMI by guaranteeing that the Allegro Fixed Network infrastructure will remain in optimal operating condition for the entire span of time the system is in place. All parts, labor, and shipping cost will be covered by Master Meter so that the City will not have to budget for the purchase of the brand-new equipment to replace those that fail. In addition, this agreement commits Master Meter to:
• Scheduled preventive maintenance services conducted every two years by trained Master Meter network technicians.
• Refurbished replacement equipment provided and installed by Master Meter preemptively, or in response to equipment failure, at no additional cost to the utility.
Annual fees are calculated on a per-equipment basis. The City has four base stations...
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